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FieldPulse Reviews

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Overall Rating

4.5
4 Reviews
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About FieldPulse

FieldPulse is a leading field service management company that empowers service technicians and business owners to achieve success. It offers an all-in-one application that helps businesses streamline their operations, manage customer information, schedule jobs, send estimates and invoices, and receive payments.

The main features of FieldPulse include workflow management, professional-looking estimates, accurate pricing features, and customizable templates. The platform is known for its ease of use, robust functionality, and topnotch customer support.

FieldPulse provides a wide variety of features and functionality that scale with your needs. Some of the key features include Scheduling & Dispatching, Job Management, Customer Management, GPS Fleet Tracking, Invoices & Estimates, Service Agreements, Pricebook, Engage FieldPulse, FieldPulse Payments, Good, Better, Best Proposals, PDF Form Filler, FieldPulse Premium, Sales Suite, and Integrations.

FieldPulse's integrations connect with various platforms like Square, GPS tracking, Zapier, and NiceJob, ensuring your information stays accurate across all of your platforms. It also offers one of the most complete, seamless syncs with QuickBooks, making syncing your customers, invoice items, estimates/quotes, invoices, and payments between your accounts easier.

FieldPulse is a mobile contractor and field service software that helps with scheduling, managing customers, creating estimates, and time tracking. It is recognized as the most awarded FSM software of 2023.

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FieldPulse Customer Reviews (4)

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Spencer Flynn
Spencer Flynn
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Oct 15, 2023
Dögg Guðmundsdóttir
Dögg Guðmundsdóttir
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Oct 13, 2023
Shannon Anderson
Shannon Anderson
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Oct 12, 2023
Sergio Frison
Sergio Frison
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Oct 12, 2023

FieldPulse Customer’s Q&A

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What are the features of FieldPulse?

FieldPulse is a comprehensive field service management software with a wide array of features. These include Scheduling & Dispatching, which allows for efficient management of job schedules and dispatching. Job Management provides status updates, photo uploads, related records, and job duration logging. Customer Management offers a centralized hub for all customer records. GPS Fleet Tracking enables real-time tracking of work vehicles. Invoices & Estimates provides easy invoicing, estimation, and payment options. Service Agreements help maintain stable cash flow and build lasting customer relationships. Pricebook allows for the creation and deployment of custom pricebooks. Engage FieldPulse enables communication via call, text, or email within the app. FieldPulse Payments allows for quick and secure payments through the mobile app, over the phone, email, or the customer portal. Other features include PDF Form Filler, FieldPulse Premium, Sales Suite, and Integrations with other platforms like Square, GPS tracking, Zapier, and NiceJob. It also offers a seamless sync with QuickBooks. The software is known for its ease of use, robust functionality, and top-notch customer support.

How much does FieldPulse cost?

FieldPulse offers a simple pricing structure at $99/user for an annual agreement. However, there are also subscription plans that start at $29 per user per month. Volume discounts are available with annual contracts. It's important to note that there are no long-term contracts required, so subscribers can cancel anytime.

Can I use my own payment processor with FieldPulse?

FieldPulse offers its own fully integrated payment system, FieldPulse Payments. This system allows users to take payments quickly, easily, and securely directly through the mobile app, over the phone, email, or customers can check their balance and make payments through the customer portal. However, there is no explicit information available about using your own payment processor with FieldPulse. It's recommended to contact FieldPulse directly for more specific information.

FieldPulse FAQs

FAQ

FieldPulse Alternatives

Here are the top 10 alternatives to FieldPulse:

  1. Jobber: A no-nonsense customer management, scheduling, and invoicing software for field services.
  2. Housecall Pro: An all-in-one field service management and CRM marketing tool for service professionals.
  3. ServiceTitan: A comprehensive software for residential home services, designed to be easy to learn and use.
  4. Service Fusion: A software that helps service companies manage customers, complete jobs & estimates, send invoices, track inventory, and more.
  5. Simpro: A business management cloud solution designed to manage workflow, process, productivity, and profitability.
  6. Workiz: A field service management software that offers features like scheduling, dispatching, and more.
  7. Salesforce Field Service: A part of the Salesforce ecosystem, this software offers comprehensive field service management features.
  8. Jotform: An online form builder software that can be used for various purposes, including field service management.
  9. Petrel E&P Software Platform: A software platform that brings disciplines together with best-in-class applied science in an unparalleled productivity environment.
  10. GreaseBook: A software that aims to streamline production reporting, production property management, and exporting information.

These alternatives offer various features like booking, location, employee communication, customer service, and more. They are widely used technologies, and many people are seeking high quality, time-saving software solutions. Remember to consider factors like features and customer service when researching alternatives to FieldPulse.

FAQ

How To Open A FieldPulse Account?

To open an account on FieldPulse, follow these steps:

  1. Visit the FieldPulse Account Registration page.
  2. Start a free trial. No credit card is required.
  3. After registration, look for an email with login information.
  4. Download the FieldPulse Mobile App (Apple or Android).
  5. Customize notification settings.
  6. Navigate to Company Settings in the left-side menu.
  7. Add or edit company name, contact information, and company logo.
  8. Learn about user roles and add new users.
  9. Select the features to enable for the business.

Remember, only admin users have access to Company Settings. For further guidance on changing settings, contact support@fieldpulse.com.

FAQ

What is the difference between FieldPulse and other FSM software?

FieldPulse is a Field Service Management (FSM) software specifically designed for field service businesses such as HVAC, plumbing, electrical, appliance repair, and more. It is an all-in-one solution that encompasses most functions such as CRM, sales tools, timesheets, etc. The different functions are fully interconnected to give a full situation of a record.

On the other hand, other FSM software may vary in terms of their ideal industry fit, company size fit, primary workflow model, complexity & ease of use, and price. Some users have found that FieldPulse is more customizable and scalable than other FSM solutions like Jobber, and it has more streamlined, intuitive workflows. However, the best FSM software depends on the specific needs and requirements of the business.

FAQ

Can I try a demo of FieldPulse before purchasing it?

Yes, a demo of FieldPulse is available. There are detailed tours and getting started guides available online. These resources provide a hands-on tour of the most exciting features of FieldPulse. They are perfect for owners and operators of contracting and service businesses such as HVAC, plumbing, electrical, remodeling, renovations, and more. Additionally, there are videos that walk you through step-by-step on how to properly set up your FieldPulse account. If you have any questions, you can email support@fieldpulse.com. It's also possible to book a demo on the FieldPulse website. So, before making a purchase, you can explore the software and see if it meets your needs.

FAQ

About fieldpulse.com Prices and Cost?

FieldPulse offers annual agreements with flexible payment options. The pricing is $99 per user. Team members can be added, removed, activated, and deactivated as needed. FieldPulse uses a pay per user per month subscription model based on the number of user licenses on the platform. Subscription plans start at $29 per user per month. Volume discounts are available with annual contracts. There are no long term contracts required so subscribers can cancel anytime. The average cost of a basic Field Service Management Software plan is $30 per month. FieldPulse pricing starts at $99/month, which is 230% higher than similar services. FieldPulse pricing starts at $99 per month and charges $60 per additional user.

FAQ

Is there a free trial available for FieldPulse?

Yes, FieldPulse does offer a free trial. The free trial lasts for 7 days and includes full access to the software with no features left out. After the trial period is complete, FieldPulse offers flexible plans to match your needs starting at $99/mo for the first user. Additional users are $40 per month. It's also worth noting that no credit card is required for the free trial.

FAQ

About fieldpulse.com Popular Products and Services?

FieldPulse is a field service management company that offers a variety of features and services. Some of the popular products and services include:

  • Scheduling & Dispatching: This feature allows for efficient management of job schedules and dispatching directly through the FieldPulse app.
  • Job Management: FieldPulse provides tools for managing everything from status updates and photos to related records and job duration logging.
  • Customer Management: The CRM software offers a centralized hub for all customer records, enabling a high-quality, personalized experience for all customers.
  • GPS Fleet Tracking: This feature enables real-time tracking of work vehicles directly from the app.
  • Invoices & Estimates: FieldPulse offers easy invoicing, estimation, and payment options, as well as integrated product and service bundles for quick and simple invoice creation.
  • Service Agreements: This feature helps build lasting customer relationships and maintain stable cash flow.
  • Pricebook: This tool allows for the creation and deployment of custom pricebooks and tiered pricing options to streamline the sales process.
  • Engage FieldPulse: This feature allows for communication by call, text, or email all within the app while keeping personal numbers private.
  • FieldPulse Payments: This feature enables quick and secure payments through the mobile app, over the phone, email, or the customer portal.
  • PDF Form Filler: This tool allows for the completion of PDF forms and saving them within a job account.
  • FieldPulse Premium: This service provides expert help via live chat, direct phone, and email support.
  • Sales Suite: This set of tools is designed to make the sales process faster, build trust with clients, and price work effectively.
  • Integrations: FieldPulse offers integrations with various platforms like Square, GPS tracking, Zapier, and NiceJob, ensuring accurate information across all platforms.

These features and services are designed to simplify the running of a trade business and maximize growth. They are customizable, mobile-friendly, and frequently updated. The starting price is $99 per user.

FAQ

What is the difference between FieldPulse and other field service management companies?

FieldPulse is a field service management software that stands out for its job management capabilities. It provides service professionals with a range of business management features and a customer service portal that lets customers approve quotes and pay invoices. However, it has limited features for online booking and customer communication management.

On the other hand, other field service management companies offer different strengths. For example, Jobber offers more ways for customers to book work online and instant payouts to help access funds faster. GorillaDesk is best for client communication, and RazorSync excels in task scheduling.

Each of these companies has its own unique features and strengths, catering to different needs of businesses. It's important for businesses to choose the one that best fits their specific requirements.

FAQ

Can I try a demo version of FieldPulse before purchasing it?

Yes, FieldPulse offers a free demo. You can schedule a meeting to get the demo. Additionally, there's an option to try FieldPulse 100% free. This allows potential customers to explore the platform before making a purchase decision.

FAQ

About fieldpulse.com Payment Method?

FieldPulse.com offers a fully integrated payment system known as FieldPulse Payments. This system allows payments to be taken quickly, easily, and securely through various methods. Payments can be made directly through the mobile app, over the phone, email, or customers can check their balance and make payments through the customer portal.

There are three ways to accept payments: 1. Emailing an online payment request via web app or mobile app 2. Processing the payment on the mobile app 3. Processing the payment on the web app

Payments can be taken on the spot with a phone by utilizing the camera to scan customers’ credit cards or manually key in the details. For larger projects or recurring jobs, recurring payments can be created inside FieldPulse. Customers can also be sent a link to their customer portal so they can see their full payment history, make payments, and schedule new work with ease.

FieldPulse offers a 360 view of business financials with detailed payment records linked to customer profiles and jobs. It also offers secure payment processing with tokenization and PCI-validated point-to-point encryption. However, customers’ card information will never be saved inside FieldPulse, with the exception of recurring payments.

FAQ

fieldpulse.com Return Policy?

At FieldPulse, all sales are final and non-refundable. When orders are placed on the site or through the mobile application, all order information, including credit card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes the browser to encrypt the order information before transmitting it to the secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of the site from capturing and viewing personal information. While industry standard means are used to protect the site and information, the Internet is not 100% secure. The measures used are appropriate for the type of information collected. Online access to personal information is protected with a password selected by the user. It is strongly recommended that users do not share their password and that they use unique passwords for all of their online accounts. Unfortunately, no specific shipping policy was found.

FAQ

How do I contact FieldPulse customer service?

To get in touch with FieldPulse customer service, there are several options available. One can reach out to them via phone at (855) 981-7900 for sales inquiries or (469) 382-5668 for support. Alternatively, an email can be sent to support@fieldpulse.com. For those who prefer to use a form, one is available on the FieldPulse website where a team member will contact as soon as possible. Please note that the operating hours are from 09:00 to 18:00 from Monday to Friday.

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